A shift runs on a clock and a checklist.
Attendants, gate monitors and pool monitors file an opening, a round every half hour, an incident when one happens, an inspection finding and a closing. The community reads the shift without calling you.
- Between rounds
- 30 minEach on a clock
- Photos a report
- 6At most, on incidents and inspections
- Kinds of report
- 5Opening, rounds, incidents, inspections, closing
From the first gate check to the last.
Each one is a short form a monitor fills on a phone, with photos attached, up to six on an incident or inspection.
The checklist before the first swimmer.
Gates, water, safety equipment, restrooms, deck and signs, each a yes or a no, with chlorine and pH if the post tests them.
- Safety equipmentRing buoy, hook and first aid are on the list by name.
- Notes to flagAnything off at opening goes in a note the community reads.
A walk of the amenity, every half hour.
The monitor ticks the areas checked (deck, water, restrooms, gates, furniture, trash) and the number of people in the water. If something is wrong, the report will not send until it says what.
- A clock on the screenIt shows which half hour the round counts for and how long it still counts on time.
- Photos on the roundUp to four, so a broken latch is a picture and not a text message.
What happened, written once.
Pick the kind (rule enforcement, injury, medical, emergency call, security, property damage, lost child), then write what, where and what was done.
- Filed when it happensThe report goes to the community with the time it was filed.
- Not required when nothing happenedAn empty incident list is the normal day. Nobody has to type “none”.
A finding with a priority.
Cleanliness, pool equipment, furniture, gates, restrooms, safety, signs, supplies or water quality, each marked low, medium or high.
- Photos of the findingThe picture travels with the report.
The checklist after the last swimmer leaves.
Pool and deck cleared, furniture reset, trash and restrooms done, lost and found collected, gates locked, and an estimate of swimmers for the day.
- One line for the managerA note at the bottom for whoever opens tomorrow.
Monitors log in to today’s shift.
Add each employee from your account with a name and an email address. They sign in with a six-digit code, no password, and their login opens on today’s shift with one tap to check in. Company money never appears on it.
- Same screen, any postThe gate and the deck use the same reports, so a new hire learns it once.
- Your office sees the shiftRounds and incidents land on your dashboard as they are filed.
Saturday at the pool
Dana · gate and deck
Reports
TodayStill to file
This shiftOn file before you propose.
A community sets its own list for staffing companies, from a W-9 alone up to the full set. Left alone, it asks for these.
W-9 and business license
Once we have read both, the staffing RFPs name the community that posted them.
General liability
A current certificate, filed once.
Background check
The screening record for staff who work the gate and the deck on their own.
Questions before you take a post.
How is a monitor different from a lifeguard?
A lifeguard holds a separate certification with its own certificate. If you place guards, read the lifeguards page.
How do I price a post?
Per hour, per staffed post. Two pools is two lines, and the season and the hours are what the community’s RFP states.
Can I read RFPs before I am approved?
Yes. Open RFPs are there from the day you sign up. A community’s name opens once we have read your W-9, license and insurance, or once you meet that community’s own list.
Get your posts on VendoRFP.
Send your W-9, license and insurance certificate once. Then read the gate and deck RFPs near your yard.